Welcome to Chantek.

By using our website and placing an order with us, you agree to the terms and conditions stated below.

Product Information

Chantek offers Malaysian handmade batik pieces, including apparel and lifestyle items.

As batik is handmade, slight differences in colour, motif placement, and finishing may occur. These differences are part of the natural beauty of handmade batik and should not be considered as defects.

We do our best to display product colours and details as accurately as possible. However, actual colours may vary slightly due to lighting, photography, and screen settings.

Product Availability

All items are subject to availability.

As our batik pieces are produced in limited quantities, items may sell out quickly. If an item becomes unavailable after your order is placed, our team will contact you for further arrangement.

Pricing & Payment

All prices are listed in Malaysian Ringgit, unless stated otherwise.

Orders will only be processed after payment is successfully completed. Chantek reserves the right to update product prices, promotions, and availability without prior notice.

Order Confirmation

Please check your order details carefully before confirming your purchase, including item, size, quantity, contact details, and shipping address.

Once an order has been confirmed, changes may not be guaranteed, especially after the order has been processed or packed.

Return & Exchange

Return and exchange requests are subject to our Return & Exchange Policy.

Items must be unworn, unwashed, unaltered, and returned with original tags attached. Requests must be made within the stated period.

Website Use

Customers agree not to misuse the website, provide false information, or attempt to interfere with the website’s normal operation.

Limitation of Responsibility

Chantek will not be responsible for delays, losses, or issues caused by incorrect customer information, courier delays, payment gateway issues, or circumstances beyond our control.

Changes to Terms

Chantek reserves the right to update these terms and conditions when necessary. Any changes will be reflected on this page.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

WhatsApp: https://wa.me/60129350633
Email: Chantekbatikwebsite@gmail.com